Terms of Use

Terms of Use for Sasti Taxi

This document is an electronic record in accordance with the Information Technology Act, 2000 and rules thereunder, as applicable, and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000 and other applicable laws. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.

PLEASE READ THE TERMS AND CONDITIONS THOROUGHLY AND CAREFULLY.

A. Acceptance of Terms of Use

The legal terms and conditions set forth below (“Terms of Use” or this “Agreement”) and the Privacy Policy constitute a legally-binding agreement between LACAB LLP (the “Company” or “SastiTaxi”) (“Facilitator”, “we”, “our” or “us”), and any user of this website including Service User (as defined hereunder) (“You” or “Your”).

These terms and conditions (“User Terms”) apply to Your visit to and use of the Site whether through a computer or a mobile phone, the Service and the Application, as well as to all information, recommendations and/or services provided to You on or through the Site, and the Mobile Application. The Terms of Use described below incorporate the Privacy Policy and apply to all users of the Website.

By using SastiTaxi’s Services, you certify that:

  • You are a Service User.
  • You have the authority to enter into these Terms of Use.
  • You are authorized to make payment for Services requested through the Website.
  • You agree to be bound by all terms and conditions of these Terms of Use and any other documents incorporated by reference.

If you do not agree to the foregoing, kindly discontinue use of this Website immediately.

1. Use of Services

  • Our platform provides users the ability to book taxis through our app, website, or WhatsApp.
  • You must be at least 18 years old to use our services.
  • You agree to provide accurate personal and payment information.

2. Booking and Cancellation

  • Bookings are subject to driver and vehicle availability.
  • Cancellation policies vary by trip type and are outlined during the booking process.
  • Refunds (if applicable) will be processed within 5–7 business days.

3. User Conduct

  • Users must not misuse the platform (e.g., spamming, abusing drivers, or illegal activities).
  • We reserve the right to suspend or terminate accounts that violate our terms.

4. Pricing

  • All prices are shown before confirming the ride.
  • Prices may vary based on time, distance, and surge pricing.

5. Liability

  • Sasti Taxi is a facilitator; drivers are independent contractors.
  • We are not liable for delays, damages, or losses caused by third parties.

6. Amendments

We may update these terms at any time. Continued use of our services implies acceptance of the revised terms.

7. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to jurisdiction of the courts in [Your City].

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