+91 74777 18520 +91 74777 18518 Siliguri · North Bengal 24×7 Cab Service
Flat 10% Off on First Ride

Support & Help Center

Need assistance with bookings, payments, or rides? Our support team is here to help you 24×7.

24×7 Support Quick Help Trusted Service

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Talk directly to our support team for immediate assistance.

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WhatsApp Help

Get quick replies on WhatsApp for bookings and ride issues.

Email Support

Write to us for detailed queries or business-related support.

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Frequently Asked Questions

Quick answers to common questions

Is there any registration fee?

No, registering on SastiTaxi is completely free. There are no charges for creating an account.

Is my account information safe?

Yes, we prioritize your privacy and security. Your data is encrypted and stored securely, and we do not share your personal details with third parties without your consent.

How does it work?

After signing up, you can book a ride through the SastiTaxi app or website by entering your pickup and drop-off locations. Choose your preferred ride type, confirm your booking, and enjoy a hassle-free journey.

I did not receive the cashback.

Cashback is usually credited within a specified time frame. If you haven't received it, check the offer terms, ensure the payment was eligible, and contact our support team for assistance.

Forgot my password! What next?

Click on "Forgot Password" on the login page, enter your registered email or phone number, and follow the instructions to reset your password securely.

Closing Your Account

If you wish to close your account, please reach out to our customer support team via the app or website. Keep in mind that closing your account will permanently delete your booking history and associated data.

Need More Help?

Submit your query and our support team will contact you shortly.

Need Immediate Help?

Our support team is always ready to assist you with bookings, payments, and ride-related queries.

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